11:11 Systems IaaS - Maintenance Impact Out of Scope - MSP - 24 July 2024

Incident Report for 11:11 Systems

Resolved

No further issues were observed so this incident is being resolved. If you have any questions, please contact your support team.
Posted Jul 24, 2024 - 11:08 EDT

Monitoring

Engineers have resolved the issue and customers are seeing performance improvements as the system recovers. If you have any questions, please contact your support team for assistance.
Posted Jul 24, 2024 - 05:59 EDT

Identified

The issue has been identified and engineers are working to restore services. If you have any questions, please contact your support team for assistance.
Posted Jul 24, 2024 - 05:43 EDT

Investigating

On 24 July 2024, starting at approximately 06:00 UTC, a portion of customers in the MSP data center may have begun experiencing management or production connectivity issues. Engineers are investigating and working towards resolution. If you are experiencing any issues, please contact your support team for assistance.
Posted Jul 24, 2024 - 05:23 EDT
This incident affected: DRaaS (DRaaS with Zerto - Minneapolis, MN) and IaaS (IaaS - Minneapolis, MN).