Green Cloud Technologies
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 28, 18:00 EST
Scheduled - As we move into the final stages of our Atlanta site improvement project it will be necessary to migrate the virtual machines running on the legacy hardware to our new refreshed platform over the coming weeks. These migrations will occur as standard VMware vmotions and should have no impact to the availability of our services. However, should you experience any perceived issue with your service please contact us immediately so we can verify it is not related to these activities. This has been an extensive project with very thorough testing and preparation. Once complete the Atlanta site will have additional redundancy, capacity, and performance.

This stage is focused on the migration of our IaaS and DRaaS services first with DaaS and BaaS to follow with future announcements.

Thank you for your patience and continued support.

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@gogreencloud.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DaaS ? Operational
DaaS - Greenville, SC ? Operational
DaaS - Nashville, TN ? Operational
DaaS - Atlanta, GA ? Operational
DaaS - Phoenix, AZ ? Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
Security ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
NVL vCloud ?
Fetching
HOU vCloud
Fetching
ATL vCloud
Fetching
PHX vCloud
Fetching
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019
Completed - The scheduled maintenance has been completed.
May 23, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 11:00 EDT
Scheduled - Green Cloud will be conducting maintenance on our BaaS infrastructure in our Atlanta, GA datacenter during this window. Individual jobs attempting to process during this time will encounter issues until the window is completed. If you have any questions, don't hesitate to respond to this email or call us at 877.465.1217, option 1.
May 22, 12:55 EDT
Completed - The scheduled maintenance has been completed.
May 23, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:01 EDT
Scheduled - Green Cloud will be conducting maintenance on our core network in our Nashville, TN datacenter. Customers should experience no impact or downtime as a result. If you have any questions, don't hesitate to respond to this email or call us at 877.465.1217, option 1.
May 22, 19:22 EDT
May 22, 2019

No incidents reported.

May 21, 2019
Resolved - In updating subscribers of a recent HA event in our Nashville data center, an incorrect notification was sent to GSP-IaaS subscribers. Please note that there was not any interruption to GSP services and we apologize for any inconvenience. Green Cloud Support is available at support@gogreencloud.com or 877-465-1217 for any questions or concerns.
May 21, 13:44 EDT
Resolved - At this time we are seeing the issue clear for partners. The Network Operations Center will continue to monitor the infrastructure for stability and will close the issue when we feel the steps taken have cleared all symptoms. We strive to proactively identify any lingering issues resulting from this issue, but please contact us immediately if at this time your service is not performing up to your expectations. We can be reached at 877-465-1217 or support@gogreencloud.com. We sincerely apologize for the inconvenience this issue is causing both you and your customers.
May 21, 13:43 EDT
Update - We are continuing to investigate this issue.
May 21, 13:32 EDT
Investigating - The Network Operations Center is investigating a possible service disruption. More details will be provided in updates to follow within the next 30 minutes.
May 21, 13:31 EDT
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
Completed - The scheduled maintenance has been completed.
May 18, 01:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 00:00 EDT
Scheduled - Green Cloud will be conducting maintenance on our core network in our Nashville, TN datacenter. Customers should experience no impact or downtime as a result. If you have any questions, don't hesitate to respond to this email or call us at 877.465.1217, option 1.
May 14, 12:28 EDT
May 17, 2019

No incidents reported.

May 16, 2019
Completed - The scheduled maintenance has been completed.
May 16, 00:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:00 EDT
Scheduled - Green Cloud will be making minor network improvements for a subset of IaaS customers in our Greenville, SC datacenter. During this window, customers in this subset may experience a minimal connectivity disruption as routes re-converge. If you have any questions, don't hesitate to respond to this email or call us at 877.465.1217, option 1.
May 13, 16:52 EDT
May 15, 2019
Resolved - On May 14, Microsoft published a security advisory relating to Remote Desktop Services in Windows 2003, 2008, and 2008 R2 servers: https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-0708

From the link above: "A remote code execution vulnerability exists in Remote Desktop Services – formerly known as Terminal Services – when an unauthenticated attacker connects to the target system using RDP and sends specially crafted requests. This vulnerability is pre-authentication and requires no user interaction. An attacker who successfully exploited this vulnerability could execute arbitrary code on the target system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.

To exploit this vulnerability, an attacker would need to send a specially crafted request to the target systems Remote Desktop Service via RDP."

Patches for Windows 2008 and 2008 R2 are available at that link. To underscore the seriousness of the vulnerability, they have also issued patches for Windows 2003, even though Windows 2003 is long out of support: https://support.microsoft.com/en-us/help/4500705/customer-guidance-for-cve-2019-0708

Green Cloud is strongly recommending that our partners patch any potentially affected servers immediately as the likelihood of exploit is extremely high.

Related links:
https://blogs.technet.microsoft.com/msrc/2019/05/14/prevent-a-worm-by-updating-remote-desktop-services-cve-2019-0708/
https://arstechnica.com/information-technology/2019/05/microsoft-warns-wormable-windows-bug-could-lead-to-another-wannacry/
May 15, 10:02 EDT
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.