Green Cloud Defense
All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DRaaS with Veeam - Atlanta, GA ? Operational
DaaS ? Operational
DaaS - Greenville, SC ? Operational
DaaS - Nashville, TN ? Operational
DaaS - Atlanta, GA ? Operational
DaaS - Phoenix, AZ ? Operational
DaaS - Houston, TX ? Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
Office 365 BaaS Operational
Office 365 BaaS - Atlanta, GA ? Operational
Security ? Operational
Secure BaaS Operational
Secure BaaS - West-1 Operational
Secure BaaS - East-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PHX BaaS Maintenance Jun 23, 08:00 - Jun 25, 17:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 06:44 EDT
Update - On Wednesday, June 23rd through Jun 25th, Green Cloud will be performing maintenance on infrastructure supporting Baas with Veeam services in Phoenix, AZ. Individual backup or replication jobs processing during the maintenance window may show a maintenance message until the maintenance is completed. BaaS with Ransomware Protection will not be impacted by this maintenance. Please contact support at support@greenclouddefense.com with any questions or concerns.
Jun 23, 08:00 EDT
Scheduled - On Wednesday, June 23rd through Jun 25th, Green Cloud will be performing maintenance on infrastructure supporting Baas with Veeam services in Phoenix, AZ. Individual backup or replication jobs processing during the maintenance window may show a maintenance message until the maintenance is completed. BaaS with Ransomware Protection will not be impacted by this maintenance. Please contact support at support@greenclouddefense.com with any questions or concerns.
Jun 18, 17:51 EDT
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021
Resolved - Green Cloud is seeing recovery of the affected private cloud customers. Please let us know if you have any extended impact by calling all 877-465-1217 or email support@gogreencloud.com.
Jun 14, 17:18 EDT
Update - We are continuing to investigate this issue.
Jun 14, 17:12 EDT
Investigating - Green Cloud's Cloud Infrastructure team is investigating a possible service disruption affecting a small number of private cloud customers in Atlanta. More details will be provided in updates to follow within the next 30 minutes.
Jun 14, 17:10 EDT
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
Resolved - This incident has been resolved.
Jun 7, 14:40 EDT
Investigating - Due to a failure of a hypervisor compute node in our Atlanta, GA datacenter, a small number of virtual servers and virtual firewalls/routers were automatically restarted onto other compute nodes. This restart activity concluded by 2:25 PM Eastern Time. Please contact Green Cloud Support if you have any questions or issues regarding this incident.
Jun 7, 14:33 EDT
Resolved - Green Cloud Defense has resolved a certificate issue affecting West-1 Secure BaaS tenants that may have caused an issue with recent backups. Subsequent backup attempts should succeed upon retry. If you have any issues or questions, please do not hesitate to email support@greenclouddefense.com or call us at 877.465.1217, option 1.
Jun 7, 09:26 EDT