Green Cloud Defense
Service Under Maintenance

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
Managed Security Operational
Managed Firewall Operational
Managed SIEM ? Operational
Managed EDR Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DRaaS with Veeam - Atlanta, GA ? Operational
DRaaS with VMware - Greenville, SC ? Operational
DRaaS with VMware - Nashville, TN ? Operational
DRaaS with VMware - Houston, TX ? Operational
DRaaS with VMware - Pheonix, AZ ? Operational
DRaaS with VMware - Minneapolis, MN ? Operational
DRaaS with VMware - Atlanta, GA ? Operational
DaaS ? Operational
DaaS - Greenville, SC ? Operational
DaaS - Nashville, TN ? Operational
DaaS - Atlanta, GA ? Operational
DaaS - Houston, TX ? Operational
Private Cloud Operational
Private Cloud - Atlanta, GA Operational
Private Cloud - Greenville, SC Operational
Private Cloud - Nashville, TN Operational
Private Cloud - Houston, TX Operational
Private Cloud - Phoenix, AZ Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
BaaS with Ransomware Protection Operational
BaaS with Ransomware Protection - West-1 Operational
BaaS with Ransomware Protection - East-1 Operational
Office 365 BaaS Under Maintenance
Office 365 BaaS - Atlanta, GA ? Under Maintenance
Security ? Operational
Secure Object Storage Operational
Secure Object Storage - East-1 Operational
Secure Object Storage - West-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
17604 - ATL Infrastructure Maintenance Apr 4, 2023 00:00 - Apr 8, 2023 00:00 EDT
On Wednesday, Mar 29, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our ATL IaaS cluster from 12:00AM EST to 2:00 AM EST.

The ATL vCloud IaaS portal will be unavailable during this maintenance.
All guest VMs will continue to run and pass traffic.

If you have any questions, please do not hesitate to email us at support@1111systems.com

Posted on Mar 17, 2023 - 13:14 EDT
Past Incidents
Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023
Completed - The scheduled maintenance has been completed.
Mar 29, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 00:01 EDT
Update - Maintenance has been postponed due to personnel availability.
Mar 7, 13:23 EST
Scheduled - On Wednesday, Mar 8, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our ATL IaaS and Private Cloud platform from 12am ET to 4am ET.

There is no expected impact during the maintenance window. If you have any questions, please do not hesitate to email us at support@1111systems.com

Mar 6, 15:26 EST
Mar 28, 2023
Resolved - Engineers continued to monitor for stability throughout the day. This incident is now resolved.
Mar 28, 20:35 EDT
Monitoring - Services have been restored for the affected VMs and engineers are continuing to monitor for stability. If you have any further issues, please contact a member of your support team for assistance.
Mar 28, 10:58 EDT
Update - Engineers are continuing work to clear the "Inconsistent State" error on the subset of affected VMs. Please contact a member of your support team if you need immediate assistance with a VM listed in "Inconsistent State".
Mar 28, 10:37 EDT
Update - We are continuing to work on a fix for this issue.
Mar 28, 10:00 EDT
Identified - Our engineers are working to restore services for a portion of IaaS customers in the Atlanta data center. During this time, a portion of customers may see an error (Inconsistent Status) for the affected VMs. Currently, this must be resolved by our support teams. If you see this error, please contact a member of your support team for assistance.
Mar 28, 09:29 EDT
Completed - The scheduled maintenance has been completed.
Mar 28, 07:38 EDT
Update - Veeam maintenance for this week has been completed. Last of updates will be applied Monday, March 27th.
Mar 24, 09:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:00 EDT
Update - 11:11 Engineering will be updating the 11:11 Secure Cloud Backup, Secure DRaaS with Veeam and Secure Cloud Backup with Veeam for Office 365. This latest vendor update has been released to address a recent vulnerability found on the Veeam platforms. If you have any questions, please contact support: https://1111systems.com/support/contact-support/
Mar 17, 10:04 EDT
Scheduled - 11:11 Engineering will be updating the 11:11 Secure Cloud Backup, Secure DRaaS with Veeam and Secure Cloud Backup with Veeam for Office 365. This latest vendor update has been released to address a recent vulnerability found on the Veeam platforms. If you have any questions, please contact support: https://1111systems.com/support/contact-support/
Mar 16, 09:23 EDT
Postmortem - Read details
Mar 28, 03:09 EDT
Completed - The scheduled maintenance has been completed.
Mar 28, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 EDT
Scheduled - On Tuesday, Mar 28, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our ATL IaaS cluster from 12:00AM EST to 2:00 AM EST.

There is no expected downtime during the maintenance window.
If you have any questions, please do not hesitate to email us at support@1111systems.com

Mar 13, 12:27 EDT
Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023
Completed - The scheduled maintenance has been completed.
Mar 24, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 23:00 EDT
Scheduled - On Monday, Mar 20, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our MSP IaaS cluster from 10:00 pm CST to 12:00 AM CST March 21st.

There is no expected downtime during the maintenance window.
If you have any questions, please do not hesitate to email us at support@1111systems.com

Mar 13, 12:25 EDT
Mar 23, 2023

No incidents reported.

Mar 22, 2023
Completed - The scheduled maintenance has been completed.
Mar 22, 01:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:01 EDT
Update - Maintenance has been postponed due to personnel availability.
Mar 7, 13:19 EST
Scheduled - On Tuesday, Mar 7, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our PHX IaaS and Private Cloud platform from 8pm MST to 2am MST Mar 2.

Users may see a brief impact of less than 60 seconds to network and storage performance during the maintenance window. If you have any questions, please do not hesitate to email us at support@1111systems.com

Mar 6, 15:14 EST
Mar 21, 2023
Mar 20, 2023
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.