Green Cloud Defense
All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
Managed Security Operational
Managed Firewall Operational
Managed SIEM ? Operational
Managed EDR Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DRaaS with Veeam - Atlanta, GA ? Operational
DRaaS with VMware - Greenville, SC ? Operational
DRaaS with VMware - Nashville, TN ? Operational
DRaaS with VMware - Houston, TX ? Operational
DRaaS with VMware - Pheonix, AZ ? Operational
DRaaS with VMware - Minneapolis, MN ? Operational
DRaaS with VMware - Atlanta, GA ? Operational
DaaS ? Operational
DaaS - Greenville, SC ? Operational
DaaS - Nashville, TN ? Operational
DaaS - Atlanta, GA ? Operational
DaaS - Houston, TX ? Operational
Private Cloud Operational
Private Cloud - Atlanta, GA Operational
Private Cloud - Greenville, SC Operational
Private Cloud - Nashville, TN Operational
Private Cloud - Houston, TX Operational
Private Cloud - Phoenix, AZ Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
BaaS with Ransomware Protection Operational
BaaS with Ransomware Protection - West-1 Operational
BaaS with Ransomware Protection - East-1 Operational
Office 365 BaaS Operational
Office 365 BaaS - Atlanta, GA ? Operational
Security ? Operational
Secure Object Storage Operational
Secure Object Storage - East-1 Operational
Secure Object Storage - West-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Friday, August 12th, between the hours of 12:01 am and 8:00 pm EST, Green Cloud will be performing storage maintenance to upgrade some of the underlying hardware supporting Baas with Veeam services in Nashville, TN. Individual backup or backup copy jobs processing during the maintenance window will show a maintenance message until the maintenance is completed. Please contact support at support@greenclouddefense.com with any questions or concerns.
Posted on Aug 8, 10:53 EDT
On Monday, August 15th, between the hours of 8:00 am and 8:00 pm EST, Green Cloud will be performing storage maintenance to upgrade some of the underlying hardware supporting Baas with Veeam services in Nashville, TN. Individual backup or backup copy jobs processing during the maintenance window will show a maintenance message until the maintenance is completed. If work is not fully completed in this time, a backup maintenance window during the same timeframe on the following day will be utilized. Please contact support at support@greenclouddefense.com with any questions or concerns.
Posted on Aug 8, 10:56 EDT
Past Incidents
Aug 11, 2022

No incidents reported today.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - This incident has been resolved.
Aug 4, 20:58 EDT
Monitoring - Green Cloud has addressed the ticket creation issue and emails to support@greenclouddefense.com and soc@greenclouddefense.com are working as expected. We are working to complete more testing and make sure there are no additional impacts at this time.
Aug 4, 20:33 EDT
Identified - Green Cloud Defense engineers have identified an issue with our email delivery into our ticketing system. Emails to support@greenclouddefense.com, soc@greenclouddefense.com or support@gogreencloud.com will not open a ticket. As a result, if you need anything urgent, please call 877-465-1217. We will let you know when this issue is resolved.
Aug 4, 19:19 EDT
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
Resolved - Due to a failure of a hypervisor compute node in our HOU datacenter supporting DaaS, a small number of virtual desktops were automatically restarted onto other compute nodes. This restart activity concluded by 10:02 UTC. Please contact Green Cloud Support if you have any questions or issues regarding this incident.
Aug 1, 07:09 EDT
Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Completed - The scheduled maintenance has been completed.
Jul 29, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 00:01 EDT
Scheduled - On Thursday, 14 July 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our NVL datacenter during regularly scheduled maintenance hours of 0:00 AM to 04:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Jul 18, 11:07 EDT
Jul 28, 2022
Completed - The scheduled maintenance has been completed.
Jul 28, 03:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:00 EDT
Scheduled - On Thursday, 28 July 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our ATL datacenter during regularly scheduled maintenance hours of 0:00 AM to 04:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Jul 18, 11:06 EDT