Green Cloud Defense Status

Green Cloud Defense

All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational

Network - Greenville, SC Operational

Network - Nashville, TN Operational

Network - Houston, TX Operational

Network - Atlanta, GA Operational

Network - Phoenix, AZ Operational

Network - Minneapolis, MN Operational

IaaS Operational

IaaS - Nashville, TN Operational

IaaS - Greenville, SC Operational

IaaS - Houston, TX Operational

IaaS - Atlanta, GA Operational

IaaS - Phoenix, AZ Operational

IaaS - Minneapolis, MN Operational

DRaaS Operational

DRaaS with Zerto - Atlanta, GA Operational

DRaaS with Zerto - Greenville, SC Operational

DRaaS with Zerto - Nashville, TN Operational

DRaaS with Zerto - Houston, TX Operational

DRaaS with Zerto - Minneapolis, MN Operational

DRaaS with Zerto - Phoenix, AZ Operational

DRaaS with StorageCraft - Greenville, SC Operational

DRaaS with StorageCraft - Nashville, TN Operational

DRaaS with StorageCraft - Atlanta, GA Operational

DRaaS with StorageCraft - Phoenix, AZ Operational

DRaaS with Veeam - Atlanta, GA Operational

DaaS Operational

DaaS - Greenville, SC Operational

DaaS - Nashville, TN Operational

DaaS - Atlanta, GA Operational

DaaS - Phoenix, AZ Operational

DaaS - Houston, TX Operational

BaaS Operational

BaaS with Veeam - Greenville, SC Operational

BaaS with Veeam - Nashville, TN Operational

BaaS with Veeam - Atlanta, GA Operational

BaaS with Veeam - Phoenix, AZ Operational

Office 365 BaaS Operational

Office 365 BaaS - Atlanta, GA Operational

Security Operational

Secure BaaS Operational

Secure BaaS - West-1 Operational

Secure BaaS - East-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

PHX BaaS Maintenance Jun 23, 08:00 - Jun 25, 17:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 06:44 EDT

Update - On Wednesday, June 23rd through Jun 25th, Green Cloud will be performing maintenance on infrastructure supporting Baas with Veeam services in Phoenix, AZ. Individual backup or replication jobs processing during the maintenance window may show a maintenance message until the maintenance is completed. BaaS with Ransomware Protection will not be impacted by this maintenance. Please contact support at support@greenclouddefense.com with any questions or concerns.
Jun 23, 08:00 EDT

Scheduled - On Wednesday, June 23rd through Jun 25th, Green Cloud will be performing maintenance on infrastructure supporting Baas with Veeam services in Phoenix, AZ. Individual backup or replication jobs processing during the maintenance window may show a maintenance message until the maintenance is completed. BaaS with Ransomware Protection will not be impacted by this maintenance. Please contact support at support@greenclouddefense.com with any questions or concerns.
Jun 18, 17:51 EDT

Past Incidents

Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

Investigating Possible ATL Private Cloud Service Disruption

Resolved - Green Cloud is seeing recovery of the affected private cloud customers. Please let us know if you have any extended impact by calling all 877-465-1217 or email support@gogreencloud.com.
Jun 14, 17:18 EDT

Update - We are continuing to investigate this issue.
Jun 14, 17:12 EDT

Investigating - Green Cloud's Cloud Infrastructure team is investigating a possible service disruption affecting a small number of private cloud customers in Atlanta. More details will be provided in updates to follow within the next 30 minutes.
Jun 14, 17:10 EDT

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

Virtual Server restarts due to Compute Node failure

Resolved - This incident has been resolved.
Jun 7, 14:40 EDT

Investigating - Due to a failure of a hypervisor compute node in our Atlanta, GA datacenter, a small number of virtual servers and virtual firewalls/routers were automatically restarted onto other compute nodes. This restart activity concluded by 2:25 PM Eastern Time. Please contact Green Cloud Support if you have any questions or issues regarding this incident.
Jun 7, 14:33 EDT

Secure BaaS - West-1 Certificate Error

Resolved - Green Cloud Defense has resolved a certificate issue affecting West-1 Secure BaaS tenants that may have caused an issue with recent backups. Subsequent backup attempts should succeed upon retry. If you have any issues or questions, please do not hesitate to email support@greenclouddefense.com or call us at 877.465.1217, option 1.
Jun 7, 09:26 EDT