Green Cloud Defense Status

Green Cloud Defense

All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational

Network - Greenville, SC Operational

Network - Nashville, TN Operational

Network - Houston, TX Operational

Network - Atlanta, GA Operational

Network - Phoenix, AZ Operational

Network - Minneapolis, MN Operational

IaaS Operational

IaaS - Nashville, TN Operational

IaaS - Greenville, SC Operational

IaaS - Houston, TX Operational

IaaS - Atlanta, GA Operational

IaaS - Phoenix, AZ Operational

IaaS - Minneapolis, MN Operational

Managed Security Operational

Managed Firewall Operational

Managed SIEM Operational

Managed EDR Operational

DRaaS Operational

DRaaS with Zerto - Atlanta, GA Operational

DRaaS with Zerto - Greenville, SC Operational

DRaaS with Zerto - Nashville, TN Operational

DRaaS with Zerto - Houston, TX Operational

DRaaS with Zerto - Minneapolis, MN Operational

DRaaS with Zerto - Phoenix, AZ Operational

DRaaS with StorageCraft - Greenville, SC Operational

DRaaS with StorageCraft - Nashville, TN Operational

DRaaS with StorageCraft - Atlanta, GA Operational

DRaaS with StorageCraft - Phoenix, AZ Operational

DRaaS with Veeam - Atlanta, GA Operational

DRaaS with VMware - Greenville, SC Operational

DRaaS with VMware - Nashville, TN Operational

DRaaS with VMware - Houston, TX Operational

DRaaS with VMware - Pheonix, AZ Operational

DRaaS with VMware - Minneapolis, MN Operational

DRaaS with VMware - Atlanta, GA Operational

DaaS Operational

DaaS - Greenville, SC Operational

DaaS - Nashville, TN Operational

DaaS - Atlanta, GA Operational

DaaS - Houston, TX Operational

Private Cloud Operational

Private Cloud - Atlanta, GA Operational

Private Cloud - Greenville, SC Operational

Private Cloud - Nashville, TN Operational

Private Cloud - Houston, TX Operational

Private Cloud - Phoenix, AZ Operational

BaaS Operational

BaaS with Veeam - Greenville, SC Operational

BaaS with Veeam - Nashville, TN Operational

BaaS with Veeam - Atlanta, GA Operational

BaaS with Veeam - Phoenix, AZ Operational

BaaS with Ransomware Protection Operational

BaaS with Ransomware Protection - West-1 Operational

BaaS with Ransomware Protection - East-1 Operational

Office 365 BaaS Operational

Office 365 BaaS - Atlanta, GA Operational

Security Operational

Secure Object Storage Operational

Secure Object Storage - East-1 Operational

Secure Object Storage - West-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Houston Firewall Maintenance Jan 26, 2023 22:00 - Jan 27, 2023 00:00 EST

On Thursday, January 26th 2023, 1111 Systems Network Engineers will be performing firewall maintenance in our Houston, TX datacenter between 9pm and 11pm Central Time. During this maintenance window, there may be intermittent disruption to the management of vCloud solutions. Networking and virtual servers will remain fully online and operational. Please email support@1111systems.com if you have any questions or concerns.
Posted on Jan 25, 2023 - 14:54 EST

Storage Infrastructure Maintenance - ATL Jan 27, 2023 00:00-06:00 EST

On Friday, January 27th 2023, Green Cloud Engineers will be performing storage infrastructure maintenance that is supporting our ATL IaaS and Private Cloud platform during regularly scheduled maintenance hours of 12:00 AM to 06:00 AM Eastern Time.

Users may see a brief impact of less than 60 seconds to network and storage performance during the maintenance window. If you have any questions, please do not hesitate to email us at support@1111systems.com
Posted on Jan 24, 2023 - 17:29 EST

Updates in ATL Jan 31, 2023 00:00-05:00 EST

On Tuesday, January 31st 2023, Green Cloud Engineers will be performing maintenance in our Atlanta, GA datacenter during regularly scheduled maintenance hours of 12:00 AM to 06:00 AM Eastern Time. During this maintenance window, the virtual servers in your vDC will remain up and passing traffic, and management access will still be available.

If you have any questions, please do not hesitate to email us at support@greenclouddefense.com
Posted on Jan 23, 2023 - 18:33 EST

Past Incidents

Jan 26, 2023

No incidents reported today.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

Customer Email Ticket Creation/Update Issue

Resolved - 11:11 Engineers have completed a permanent workaround to allow customer email ticket request and upgrades to be fulfilled as normal. The team will be rerunning any existing email requests which were not correctly processed during the incident.
Jan 18, 11:24 EST

Identified - On 18 January 2023, at 09:00 UTC 11:11 engineers identified an issue with customer submitted ticket updates due to permission errors in a back-end system. Presently, new or existing tickets updated from customers created via email will not be created or updated.

For legacy iland customers, the workaround is to create or update tickets via the Account App or iland Console. For legacy Greencloud customers, please call your support representative to create or update ticket status.

Engineers are working to resolve the issue and contacting the vendor for support. Please contact your support team if you have additional questions.
Jan 18, 10:38 EST

Jan 17, 2023

No incidents reported.

Jan 16, 2023

Virtual Server restarts due to Compute Node failure - Nashville Datacenter

Resolved - Due to a failure of a hypervisor compute node in our Nashville, TN datacenter supporting IaaS, a small number of virtual appliances were automatically restarted onto other compute nodes. This restart activity concluded by 11:07 pm Eastern Time. Please contact Green Cloud Support if you have any questions or issues regarding this incident.
Jan 16, 23:39 EST

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.

Jan 12, 2023

No incidents reported.