Green Cloud Technologies
All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@gogreencloud.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DaaS ? Operational
DaaS - Greenville, SC ? Operational
DaaS - Nashville, TN ? Operational
DaaS - Atlanta, GA ? Operational
DaaS - Phoenix, AZ ? Operational
DaaS - Houston, TX ? Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
Office 365 BaaS Operational
Office 365 BaaS - Atlanta, GA ? Operational
Security ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
NVL vCloud ?
Fetching
HOU vCloud
Fetching
PHX vCloud
Fetching
GSP vCloud
Fetching
Past Incidents
Jul 4, 2020

No incidents reported today.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Completed - The scheduled maintenance has been completed.
Jul 2, 13:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:01 EDT
Scheduled - On Monday, 29 June 2020, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our NVL datacenter during regularly scheduled maintenance hours of 0:00 AM to 04:00 AM Eastern Time.

Subsequently in the 5 business days that follow, the IaaS hosts will be upgraded in place. There will be no downtime during this maintenance process as we upgrade our infrastructure.

This initial upgrade can disrupt access to the NVL IaaaS Cloud portal during the first two hours. It will not affect any guest VMs running in the cluster during or after the maintenance, or access in the subsequent time period.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.
Jun 25, 14:43 EDT
Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020
Completed - The scheduled maintenance has been completed.
Jun 29, 10:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 09:00 EDT
Scheduled - Green Cloud will be performing system upgrades to our Veeam Baas services across our platform. Individual jobs processing during the maintenance window may show a maintenance message until the upgrades are complete. Please contact us at 877-465-1217, or support@gogreencloud.com, if you have any questions or concerns about these services during this time.
Jun 26, 12:40 EDT
Jun 28, 2020

No incidents reported.

Jun 27, 2020
Completed - The scheduled maintenance has been completed.
Jun 27, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 00:03 EDT
Scheduled - Green Cloud will be upgrading VMware NSX to take advantage of performance and stability enhancements in our Nashville, TN (NVL) data center from 12:00am to 6:00am Eastern time on June 27th. There are two parts to this upgrade. First, Green Cloud will perform an upgrade of cloud network components that will cause a brief 3-5 minute interruption in internet connectivity. Following verification of those components, Green Cloud will be redeploying NSX Edge Gateway appliances, during which the virtual servers in your vDC could experience a a brief, less than 30 second disruption in internet connectivity as the edge gateway is rebooted. Please let us know if you have any issues or questions at support@gogreencloud.com or 877-465-1217.
Jun 25, 15:56 EDT
Jun 26, 2020
Completed - The scheduled maintenance has been completed.
Jun 26, 13:09 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 10:00 EDT
Scheduled - Green Cloud will be performing maintenance to our Veeam infrastructure at our Minneapolis and Phoenix datacenters. Backup jobs will not be processed during the maintenance window. Please contact us at support@gogreencloud.com, if you have any questions or concerns about these services during this time.
Jun 16, 11:22 EDT
Jun 25, 2020
Completed - The scheduled maintenance has been completed.
Jun 25, 14:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 10:00 EDT
Scheduled - Green Cloud will be performing maintenance to our Veeam infrastructure at our Atlanta datacenter. Backup jobs will not be processed during the maintenance window. Please contact us at support@gogreencloud.com, if you have any questions or concerns about these services during this time.
Jun 16, 11:21 EDT
Completed - The scheduled maintenance has been completed.
Jun 25, 01:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 23:01 EDT
Scheduled - Green Cloud will be performing maintenance on an HA pair of firewalls in our Atlanta data center supporting our internal infrastucture. As the firewalls are in a redundant pair, there is no expectation of service disruption during the maintenance. We will provide an update when the maintenance is complete. If you have any questions, please do not hesitate to email support@gogreencloud.com or call us at 877.465.1217, option 1
Jun 23, 21:38 EDT
Jun 24, 2020
Completed - The scheduled maintenance has been completed.
Jun 24, 10:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 10:00 EDT
Scheduled - Green Cloud will be performing maintenance to our Veeam infrastructure at our Houston datacenter. Backup jobs will not be processed during the maintenance window. Please contact us at support@gogreencloud.com, if you have any questions or concerns about these services during this time.
Jun 16, 11:20 EDT
Jun 23, 2020
Completed - The scheduled maintenance has been completed.
Jun 23, 11:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 10:00 EDT
Scheduled - Green Cloud will be performing maintenance to our Veeam infrastructure at our Nashville datacenter. Backup jobs will not be processed during the maintenance window. Please contact us at support@gogreencloud.com, if you have any questions or concerns about these services during this time.
Jun 16, 11:19 EDT
Jun 22, 2020
Completed - The scheduled maintenance has been completed.
Jun 22, 15:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 10:00 EDT
Scheduled - Green Cloud will be performing maintenance to our Veeam infrastructure at our Greenville datacenter. Backup jobs will not be processed during the maintenance window. Please contact us at support@gogreencloud.com, if you have any questions or concerns about these services during this time.
Jun 16, 11:18 EDT
Jun 21, 2020
Resolved - Green Cloud engineers were able to restore services and DaaS is operational. Please contact support@gogreencloud.com if you have any issues.
Jun 21, 20:07 EDT
Identified - We are currently working to resolve an underlying issue with the vCenter server. Running VMs should be functional but new VMs that need initial deployment may not operate correctly. Please contact support@gogreencloud.com if you have any questions.
Jun 21, 12:19 EDT
Jun 20, 2020

No incidents reported.