Green Cloud Defense
All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
Managed Security Operational
Managed Firewall Operational
Managed SIEM ? Operational
Managed EDR Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DRaaS with Veeam - Atlanta, GA ? Operational
DRaaS with VMware - Greenville, SC ? Operational
DRaaS with VMware - Nashville, TN ? Operational
DRaaS with VMware - Houston, TX ? Operational
DRaaS with VMware - Pheonix, AZ ? Operational
DRaaS with VMware - Minneapolis, MN ? Operational
DRaaS with VMware - Atlanta, GA ? Operational
DaaS ? Operational
DaaS - Greenville, SC ? Operational
DaaS - Nashville, TN ? Operational
DaaS - Atlanta, GA ? Operational
DaaS - Houston, TX ? Operational
Private Cloud Operational
Private Cloud - Atlanta, GA Operational
Private Cloud - Greenville, SC Operational
Private Cloud - Nashville, TN Operational
Private Cloud - Houston, TX Operational
Private Cloud - Phoenix, AZ Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
BaaS with Ransomware Protection Operational
BaaS with Ransomware Protection - West-1 Operational
BaaS with Ransomware Protection - East-1 Operational
Office 365 BaaS Operational
Office 365 BaaS - Atlanta, GA ? Operational
Security ? Operational
Secure Object Storage Operational
Secure Object Storage - East-1 Operational
Secure Object Storage - West-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Houston Firewall Maintenance Jan 26, 2023 22:00 - Jan 27, 2023 00:00 EST
On Thursday, January 26th 2023, 1111 Systems Network Engineers will be performing firewall maintenance in our Houston, TX datacenter between 9pm and 11pm Central Time. During this maintenance window, there may be intermittent disruption to the management of vCloud solutions. Networking and virtual servers will remain fully online and operational. Please email support@1111systems.com if you have any questions or concerns.
Posted on Jan 25, 2023 - 14:54 EST
Storage Infrastructure Maintenance - ATL Jan 27, 2023 00:00-06:00 EST
On Friday, January 27th 2023, Green Cloud Engineers will be performing storage infrastructure maintenance that is supporting our ATL IaaS and Private Cloud platform during regularly scheduled maintenance hours of 12:00 AM to 06:00 AM Eastern Time.

Users may see a brief impact of less than 60 seconds to network and storage performance during the maintenance window. If you have any questions, please do not hesitate to email us at support@1111systems.com

Posted on Jan 24, 2023 - 17:29 EST
Updates in ATL Jan 31, 2023 00:00-05:00 EST
On Tuesday, January 31st 2023, Green Cloud Engineers will be performing maintenance in our Atlanta, GA datacenter during regularly scheduled maintenance hours of 12:00 AM to 06:00 AM Eastern Time. During this maintenance window, the virtual servers in your vDC will remain up and passing traffic, and management access will still be available.

If you have any questions, please do not hesitate to email us at support@greenclouddefense.com

Posted on Jan 23, 2023 - 18:33 EST
Past Incidents
Jan 26, 2023

No incidents reported today.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023
Resolved - 11:11 Engineers have completed a permanent workaround to allow customer email ticket request and upgrades to be fulfilled as normal. The team will be rerunning any existing email requests which were not correctly processed during the incident.
Jan 18, 11:24 EST
Identified - On 18 January 2023, at 09:00 UTC 11:11 engineers identified an issue with customer submitted ticket updates due to permission errors in a back-end system. Presently, new or existing tickets updated from customers created via email will not be created or updated.

For legacy iland customers, the workaround is to create or update tickets via the Account App or iland Console. For legacy Greencloud customers, please call your support representative to create or update ticket status.

Engineers are working to resolve the issue and contacting the vendor for support. Please contact your support team if you have additional questions.

Jan 18, 10:38 EST
Jan 17, 2023

No incidents reported.

Jan 16, 2023
Resolved - Due to a failure of a hypervisor compute node in our Nashville, TN datacenter supporting IaaS, a small number of virtual appliances were automatically restarted onto other compute nodes. This restart activity concluded by 11:07 pm Eastern Time. Please contact Green Cloud Support if you have any questions or issues regarding this incident.
Jan 16, 23:39 EST
Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.

Jan 12, 2023

No incidents reported.