Green Cloud Technologies
All Systems Operational

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Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@gogreencloud.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DaaS ? Operational
DaaS - Greenville, SC ? Operational
DaaS - Nashville, TN ? Operational
DaaS - Atlanta, GA ? Operational
DaaS - Phoenix, AZ ? Operational
DaaS - Houston, TX ? Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
Security ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CHN00583: vCloud Director and NSX Maintenance - HOU Sep 22, 00:00-06:00 EDT
Green Cloud will be upgrading VMware NSX and vCloud Director to take advantage of performance and stability enhancements. This maintenance will include the Houston, TX (HOU) vCloud Director interface and NSX networking from 12:00am and 6:00am Eastern time. The vCloud Director interface will be unavailable but virtual servers will remain connected and operational. Please let us know if you have any issues or questions at support@gogreencloud.com or 877-465-1217.
Posted on Sep 19, 16:33 EDT
CHN00583: NSX Edge Gateway Maintenance - HOU Sep 25, 00:00-06:00 EDT
Green Cloud will be upgrading VMware NSX to take advantage of performance and stability enhancements. As part of this maintenance, Green Cloud will be redeploying NSX Edge Gateway appliances in our Houston, TX (HOU) data center from 12:00am to 6:00am Eastern time, starting on Tuesday night/Wednesday morning and continuing nightly until all client networks have been updated. All updates should be completed by no later than Thursday morning, September 26th. During these maintenance windows, the virtual servers in your vDC could experience a brief, less than 30 second disruption in internet connectivity as the edge gateway is rebooted. Please let us know if you have any issues or questions at support@gogreencloud.com or 877-465-1217.
Posted on Sep 19, 16:36 EDT
System Metrics Month Week Day
NVL vCloud ?
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HOU vCloud
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ATL vCloud
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PHX vCloud
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GSP vCloud
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Past Incidents
Sep 21, 2019

No incidents reported today.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019
Virtual Server restarts due to Compute Node failure
Resolved - Due to a failure of a hypervisor compute node in our Houston, TX datacenter, a small number of virtual servers and virtual firewalls/routers were automatically restarted onto other compute nodes. This restart activity concluded by 12:13 PM Eastern Time. Please contact Green Cloud Support if you have any questions or issues regarding this incident.
Sep 15, 12:34 EDT
Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Green Cloud Houston IaaS Administration Interface Disruption
Resolved - Green Cloud, in concert with our vendor, has resolved this incident. Please let us know if you have any lingering impacts but we have seen full restoration of administration services.
Sep 11, 22:57 EDT
Update - Green Cloud is continuing to work with our vendor partner to resolve this administration interface issue. Please reach out to support@gogreencloud.com if you have any questions in the meantime. Again, we apologize for the inconvenience this issue may be causing you.
Sep 11, 19:14 EDT
Update - Green Cloud is working with our vendor to resolve the administration interface issue. We will keep you posted as we move towards final resolution. We are very sorry for the inconvenience.
Sep 11, 14:56 EDT
Identified - Green Cloud has identified an issue with the vCloud Director administration interface in our Houston datacenter and is working to restore access. If you need anything while we work to resolve this issue, please call us at 877-465-1217 or send an email to support@gogreencloud.com.
Sep 11, 13:10 EDT
Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

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