Green Cloud Defense
All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
Managed Security Operational
Managed Firewall Operational
Managed SIEM ? Operational
Managed EDR Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DRaaS with Veeam - Atlanta, GA ? Operational
DRaaS with VMware - Greenville, SC ? Operational
DRaaS with VMware - Nashville, TN ? Operational
DRaaS with VMware - Houston, TX ? Operational
DRaaS with VMware - Pheonix, AZ ? Operational
DRaaS with VMware - Minneapolis, MN ? Operational
DRaaS with VMware - Atlanta, GA ? Operational
DaaS ? Operational
DaaS - Greenville, SC ? Operational
DaaS - Nashville, TN ? Operational
DaaS - Atlanta, GA ? Operational
DaaS - Houston, TX ? Operational
Private Cloud Operational
Private Cloud - Atlanta, GA Operational
Private Cloud - Greenville, SC Operational
Private Cloud - Nashville, TN Operational
Private Cloud - Houston, TX Operational
Private Cloud - Phoenix, AZ Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
BaaS with Ransomware Protection Operational
BaaS with Ransomware Protection - West-1 Operational
BaaS with Ransomware Protection - East-1 Operational
Office 365 BaaS Operational
Office 365 BaaS - Atlanta, GA ? Operational
Security ? Operational
Secure Object Storage Operational
Secure Object Storage - East-1 Operational
Secure Object Storage - West-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - 11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Nashville, TN datacenter.
Nov 28, 2023 - 17:08 EST
Scheduled - 11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Atlanta, GA datacenter.
Nov 29, 2023 - 16:22 EST
Scheduled - 11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 IaaS Backups in our Houston, TX datacenter.
Nov 29, 2023 - 16:26 EST
11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Atlanta, GA datacenter.
Posted on Nov 28, 2023 - 17:05 EST
11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 IaaS Backups in our Houston, TX datacenter.
Posted on Nov 29, 2023 - 16:27 EST
Portal Infrastructure Upgrades Dec 5, 2023 18:00 - Dec 6, 2023 00:00 EST
11:11 Systems Engineering will be performing upgrades on the underlying server infrastructure for the legacy GCD portal. During this period, the portal will be available, however, provisioning and reporting may not function as expected for users.
Posted on Dec 01, 2023 - 07:39 EST
11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Phoenix, AZ datacenter.
Posted on Nov 29, 2023 - 16:32 EST
11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Greenville, SC datacenter.
Posted on Nov 28, 2023 - 17:10 EST
11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Phoenix, AZ datacenter.
Posted on Nov 29, 2023 - 16:33 EST
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 23:01 EST
Scheduled - 11:11 Systems Engineers will be performing maintenance on the DaaS Platform Infrastructure in ATL between 11:00PM and 2:00AM Eastern time on November 28th, 2023. During this maintenance window, virtual desktops will remain online and operational. However, management functions will be unavailable during this maintenance. If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.
Nov 21, 17:53 EST
Nov 28, 2023
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023
Resolved - This incident has been resolved.
Nov 25, 04:07 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 17:06 EST
Update - We are continuing to work on a fix for this issue as the automatic HA failover was unsuccessful. The next update will be posted as information becomes available.
Nov 24, 16:31 EST
Identified - 11:11 engineers have identified a High Availability (HA) failover event due to a host failure in the Houston data center. The HA failover mechanism for VMware is designed to automatically move and restart Virtual Machines (VMs) on alternate hosts to minimize application downtime.

Some customers may have experienced VM restarts during the automated failover to the new host.

Nov 24, 16:00 EST
Nov 24, 2023
Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.