Green Cloud Technologies Status

Green Cloud Technologies

All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@gogreencloud.com or call us at 1.877.465.1217

Network Operational

Network - Greenville, SC Operational

Network - Nashville, TN Operational

Network - Houston, TX Operational

Network - Atlanta, GA Operational

Network - Phoenix, AZ Operational

Network - Minneapolis, MN Operational

IaaS Operational

IaaS - Nashville, TN Operational

IaaS - Greenville, SC Operational

IaaS - Houston, TX Operational

IaaS - Atlanta, GA Operational

IaaS - Phoenix, AZ Operational

IaaS - Minneapolis, MN Operational

DRaaS Operational

DRaaS with Zerto - Atlanta, GA Operational

DRaaS with Zerto - Greenville, SC Operational

DRaaS with Zerto - Nashville, TN Operational

DRaaS with Zerto - Houston, TX Operational

DRaaS with Zerto - Minneapolis, MN Operational

DRaaS with Zerto - Phoenix, AZ Operational

DRaaS with StorageCraft - Greenville, SC Operational

DRaaS with StorageCraft - Nashville, TN Operational

DRaaS with StorageCraft - Atlanta, GA Operational

DRaaS with StorageCraft - Phoenix, AZ Operational

DaaS Operational

DaaS - Greenville, SC Operational

DaaS - Nashville, TN Operational

DaaS - Atlanta, GA Operational

DaaS - Phoenix, AZ Operational

DaaS - Houston, TX Operational

BaaS Operational

BaaS with Veeam - Greenville, SC Operational

BaaS with Veeam - Nashville, TN Operational

BaaS with Veeam - Atlanta, GA Operational

BaaS with Veeam - Phoenix, AZ Operational

Office 365 BaaS Operational

Office 365 BaaS - Atlanta, GA Operational

Security Operational

Secure BaaS Operational

Secure BaaS - West-1 Operational

Secure BaaS - East-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CHN 833 - ATL Veeam Maintenance Oct 30, 11:00-14:00 EDT

Green Cloud will be performing maintenance to our Veeam infrastructure at our Atlanta datacenter. Backup jobs will not be processed during portions of the maintenance window. Please contact us at support@gogreencloud.com, if you have any questions or concerns about these services during this time.
Posted on Oct 29, 17:34 EDT

CHN00846: IaaS Infrastructure Maintenance - GSP Nov 2, 00:00 - Nov 8, 00:00 EDT

On Monday, 2 November 2020, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our GSP datacenter during regularly scheduled maintenance hours of 0:00 AM to 05:00 AM Eastern Time.

Subsequently in the 5 business days that follow, the IaaS hosts will be upgraded in place. There will be no downtime during this maintenance process as we upgrade our infrastructure.

This initial upgrade can disrupt access to the GSP IaaaS Cloud portal during the first two hours. It will not affect any guest VMs running in the cluster during or after the maintenance, or access in the subsequent time period.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.
Posted on Oct 29, 17:00 EDT

System Metrics Month Week Day

HOU vCloud

Fetching

PHX vCloud

Fetching

Past Incidents

Oct 30, 2020

No incidents reported today.

Oct 29, 2020

ATL vCloud portal maintenance

Completed - Green Cloud will be temporarily postponing this maintenance, which was scheduled for this evening. A new notification will be sent once a the updated maintenance window is determined.
Oct 29, 16:12 EDT

Scheduled - Green Cloud engineers will be performing maintenance on the vCloud Director portal at 10:00 pm EST. During this maintenance window, the vCloud interface may be unavailable, but networking and virtual servers will remain fully online and operational. Please contact support@gogreencloud.com if you have any questions or concerns.
Oct 27, 18:02 EDT

CHN00843: NSX Edge Maintenance - GSP

Completed - The scheduled maintenance has been completed.
Oct 29, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 00:00 EDT

Scheduled - Green Cloud will be upgrading VMware NSX to take advantage of performance and stability enhancements in our Greenville, SC (GSP) data center from 12:00am to 6:00am Eastern time on October 29th. There are two parts to this upgrade. First, Green Cloud will perform an upgrade of cloud network components that will cause a brief 5 minute interruption in internet connectivity. Following verification of those components, Green Cloud will be redeploying NSX Edge Gateway appliances, during which the virtual servers in your vDC could experience a a brief, less than 30 second disruption in internet connectivity as the edge gateway is rebooted. Please let us know if you have any issues or questions at support@gogreencloud.com or 877-465-1217.
Oct 27, 17:27 EDT

Oct 28, 2020

Update SSL Certificates for vCloud Director - HOU/DAL/MSP

Completed - The scheduled maintenance has been completed.
Oct 28, 06:21 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 EDT

Scheduled - Customers with Virtual Servers and Virtual Datacenters hosted in our Houston, Dallas and Minneapolis vCloud Director sites will be temporarily unable to manage their Virtual Datacenters through the vCloud Director interface during the specified window. There will be no downtime during this window for your actual virtual servers--only your access to the vCloud Director management interface. If you have any questions, don't hesitate to respond to this email or call us at 877.465.1217, option 1.
Oct 26, 18:20 EDT

Oct 27, 2020

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

CHN00843: NSX Maintenance - GSP

Completed - The scheduled maintenance has been completed.
Oct 21, 06:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 00:01 EDT

Scheduled - Green Cloud will be upgrading VMware NSX in the Greenville, SC (GSP) data center to take advantage of performance and stability enhancements. The upgrade will take place on October 21st between 12:00am and 6:00am Eastern time. The vCloud Director interface will be unavailable but virtual servers will remain connected and operational. Please let us know if you have any issues or questions at support@gogreencloud.com or 877-465-1217.
Oct 19, 16:47 EDT

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.