Green Cloud Defense
All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
Managed Security Operational
Managed Firewall Operational
Managed SIEM ? Operational
Managed EDR Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DRaaS with Veeam - Atlanta, GA ? Operational
DRaaS with VMware - Greenville, SC ? Operational
DRaaS with VMware - Nashville, TN ? Operational
DRaaS with VMware - Houston, TX ? Operational
DRaaS with VMware - Pheonix, AZ ? Operational
DRaaS with VMware - Minneapolis, MN ? Operational
DRaaS with VMware - Atlanta, GA ? Operational
DaaS ? Operational
DaaS - Greenville, SC ? Operational
DaaS - Nashville, TN ? Operational
DaaS - Atlanta, GA ? Operational
DaaS - Houston, TX ? Operational
Private Cloud Operational
Private Cloud - Atlanta, GA Operational
Private Cloud - Greenville, SC Operational
Private Cloud - Nashville, TN Operational
Private Cloud - Houston, TX Operational
Private Cloud - Phoenix, AZ Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
BaaS with Ransomware Protection Operational
BaaS with Ransomware Protection - West-1 Operational
BaaS with Ransomware Protection - East-1 Operational
Office 365 BaaS Operational
Office 365 BaaS - Atlanta, GA ? Operational
Security ? Operational
Secure Object Storage Operational
Secure Object Storage - East-1 Operational
Secure Object Storage - West-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Tuesday, 5 July 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our NVL datacenter during regularly scheduled maintenance hours of 0:00 AM to 06:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window.
There will be a brief interruption of external internet and NNI access while NSX edges redeploy.
This will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Posted on Jun 27, 12:19 EDT
On Wednesday, 6 July 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our NVL datacenter during regularly scheduled maintenance hours of 0:00 AM to 06:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window.
There will be a brief interruption of external internet and NNI access while NSX edges redeploy.
This will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Posted on Jun 27, 12:20 EDT
On Wednesday, 6 July 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our GSP datacenter during regularly scheduled maintenance hours of 12:00 AM to 06:00 AM Eastern Time.

All virtual servers will remain online with minimal impact due to redundant connectivity.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Posted on Jun 30, 17:02 EDT
On Thursday, 7 July 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our NVL datacenter during regularly scheduled maintenance hours of 0:00 AM to 04:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Posted on Jun 27, 12:21 EDT
On Thursday, July 7th 2022, Green Cloud Engineers will be performing network infrastructure maintenance that is supporting the IaaS, DaaS and private cloud clusters in our NVL datacenter during regularly scheduled maintenance hours of 12:00 AM to 06:00 AM Eastern Time.

There may be a brief interruption of external internet access while routes reconverge. This should not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to email us at support@greenlouddefense.com

Posted on Jul 1, 14:37 EDT
On Friday, 8 July 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our NVL datacenter during regularly scheduled maintenance hours of 0:00 AM to 04:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Posted on Jun 27, 12:23 EDT
On Friday, July 8th 2022, Green Cloud Engineers will be performing network infrastructure maintenance that is supporting the IaaS, DaaS and private cloud clusters in our NVL datacenter during regularly scheduled maintenance hours of 12:00 AM to 06:00 AM Eastern Time. If all the maintenance cannot be completed during this time a backup window of Saturday, July 9th 2022 will be utilized and posted as an additional maintenance.

There may be a brief interruption of external internet access while routes reconverge. This should not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to email us at support@greenlouddefense.com

Posted on Jul 1, 14:40 EDT
Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022
Resolved - Due to a failure of a hypervisor compute node in our Atlanta datacenter supporting IaaS, a small number of virtual appliances were automatically restarted onto other compute nodes. This restart activity concluded by 9:53 PM Eastern Time. Please contact Green Cloud Support if you have any questions or issues regarding this incident.
Jul 2, 22:22 EDT
Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Completed - The scheduled maintenance has been completed.
Jun 28, 02:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 00:00 EDT
Scheduled - On Tuesday, 28 June 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our PHX datacenter during regularly scheduled maintenance hours of 0:00 AM to 06:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Jun 21, 17:14 EDT
Jun 27, 2022
Completed - The scheduled maintenance has been completed.
Jun 27, 02:08 EDT
Update - This upgrade has completed successfully.
Jun 27, 02:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 00:00 EDT
Scheduled - On Monday, 27 June 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our HOU datacenter during regularly scheduled maintenance hours of 0:00 AM to 06:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Jun 15, 15:51 EDT
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - This incident has been resolved.
Jun 24, 15:20 EDT
Investigating - Green Cloud's Cloud Infrastructure team is investigating an issue with the vCloud administration interface in our Atlanta datacenter. Only affected service will be access to the vCloud portal and all VMs should be functioning normally. Please email us at support@gogreencloud.com or call 877-465-1217 and we'll address immediately.
Jun 24, 14:51 EDT
Completed - The scheduled maintenance has been completed.
Jun 24, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 04:30 EDT
Scheduled - On Friday, 24 June 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our PHX datacenter during regularly scheduled maintenance hours of 0:00 AM to 06:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Jun 15, 15:50 EDT
Jun 23, 2022
Resolved - This incident has been resolved.
Jun 23, 18:38 EDT
Update - Green Cloud Defense has resolved an issue affecting tenants that may have caused an issue with recent backups.

Subsequent backup attempts should succeed upon retry.

If you have any issues or questions, please do not hesitate to email support@greenclouddefense.com

Jun 23, 18:38 EDT
Investigating - Green Cloud Defense is investigating an issue affecting Atlanta, GA BaaS with Veeam tenants that may have caused an issue with recent backups and backup copy jobs.

An update will be posted once subsequent backup attempts should succeed or as troubleshooting proceeds.

If you have any issues or questions, please do not hesitate to email support@greenclouddefense.com

Jun 23, 18:08 EDT
Completed - The scheduled maintenance has been completed.
Jun 23, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:01 EDT
Scheduled - On Thursday, 23 June 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our HOU datacenter during regularly scheduled maintenance hours of 0:00 AM to 06:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. The maintenance will not affect the guest VMs. There will be a brief interruption in network access while each edge is redeployed.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Jun 15, 15:49 EDT
Jun 22, 2022
Completed - The scheduled maintenance has been completed.
Jun 22, 01:50 EDT
Update - This maintenance ended unsuccessfully, and will have to be rescheduled.

The portal is up and ready for customer use.

Jun 22, 01:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:00 EDT
Scheduled - On Wednesday, 22 June 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our PHX datacenter during regularly scheduled maintenance hours of 0:00 AM to 06:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Jun 10, 12:30 EDT
Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 03:05 EDT
Update - This upgrade is complete
Jun 21, 03:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 00:00 EDT
Update - Please note, this maintenance will disrupt VM traffic briefly while new edges are deployed in the datacenter.
Jun 14, 14:19 EDT
Scheduled - On Tuesday, 21 June 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our PHX datacenter during regularly scheduled maintenance hours of 0:00 AM to 06:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Jun 10, 12:29 EDT
Jun 20, 2022
Completed - The scheduled maintenance has been completed.
Jun 20, 03:50 EDT
Update - This maintenance has been completed.
Jun 20, 03:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 00:00 EDT
Scheduled - On Monday, 20 June 2022, Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our MSP datacenter during regularly scheduled maintenance hours of 0:00 AM to 06:00 AM Eastern Time.

The vCloud portal will be unavailable during the maintenance window. It will not affect any guest VMs running in the cluster during or after the maintenance.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.

Jun 10, 12:28 EDT