Green Cloud Technologies Status

Green Cloud Technologies

All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@gogreencloud.com or call us at 1.877.465.1217

Network Operational

Network - Greenville, SC Operational

Network - Nashville, TN Operational

Network - Houston, TX Operational

Network - Atlanta, GA Operational

Network - Phoenix, AZ Operational

Network - Minneapolis, MN Operational

IaaS Operational

IaaS - Nashville, TN Operational

IaaS - Greenville, SC Operational

IaaS - Houston, TX Operational

IaaS - Atlanta, GA Operational

IaaS - Phoenix, AZ Operational

IaaS - Minneapolis, MN Operational

DRaaS Operational

DRaaS with Zerto - Atlanta, GA Operational

DRaaS with Zerto - Greenville, SC Operational

DRaaS with Zerto - Nashville, TN Operational

DRaaS with Zerto - Houston, TX Operational

DRaaS with Zerto - Minneapolis, MN Operational

DRaaS with Zerto - Phoenix, AZ Operational

DRaaS with StorageCraft - Greenville, SC Operational

DRaaS with StorageCraft - Nashville, TN Operational

DRaaS with StorageCraft - Atlanta, GA Operational

DRaaS with StorageCraft - Phoenix, AZ Operational

DaaS Operational

DaaS - Greenville, SC Operational

DaaS - Nashville, TN Operational

DaaS - Atlanta, GA Operational

DaaS - Phoenix, AZ Operational

DaaS - Houston, TX Operational

BaaS Operational

BaaS with Veeam - Greenville, SC Operational

BaaS with Veeam - Nashville, TN Operational

BaaS with Veeam - Atlanta, GA Operational

BaaS with Veeam - Phoenix, AZ Operational

BaaS with Veeam - Minneapolis, MN Operational

Office 365 BaaS Operational

Office 365 BaaS - Atlanta, GA Operational

Security Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

NVL vCloud

Fetching

HOU vCloud

Fetching

ATL vCloud

Fetching

PHX vCloud

Fetching

GSP vCloud

Fetching

Past Incidents

Dec 9, 2019

No incidents reported today.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

CHN00724: IaaS Infrastructure Maintenance - NVL

Completed - The scheduled maintenance has been completed.
Dec 7, 10:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 00:00 EST

Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 30, 00:49 EST

Dec 6, 2019

CHN-726: Storage Infrastructure Upgrades

Completed - The scheduled maintenance has been completed.
Dec 6, 04:57 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:00 EST

Scheduled - Green Cloud will be performing maintenance on our storage infrastructure in our Nashville, TN and Greenville, SC datacenters. No impact is expected during this maintenance.
Dec 5, 16:36 EST

CHN00722: HOU vCloud Maintenance

Completed - The scheduled maintenance has been completed.
Dec 6, 01:00 EST

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 6, 00:28 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:00 EST

Scheduled - Green Cloud Engineers will be performing maintenance on the HOU vCloud Director between 12:00am and 3:00am Eastern time on December 6th, 2019. During this maintenance window, the vCloud interface will be unavailable, but networking and virtual servers will remain online and operational.

If you have any questions or concerns, please contact us at support@gogreencloud.com or 877.465.1217
IaaS - IaaS - Houston, TX
Dec 4, 18:09 EST

Dec 5, 2019

No incidents reported.

Dec 4, 2019

CHN00723: PHX vCloud Maintenance

Completed - The planned maintenance in PHX for vCloud updates will be postponed until a later date. For any questions or concerns regarding this or other maintenance activities, please contact Partner Services at 877.465.1217 or support@gogreencloud.com. Thanks for your continued business.
Dec 4, 21:30 EST

Scheduled - Green Cloud Engineers will be performing maintenance on the PHX vCloud Director between 12:00am and 3:00am Eastern time on December 5th, 2019. During this maintenance window, the vCloud interface will be unavailable, but networking and virtual servers will remain online and operational.

If you have any questions or concerns, please contact us at support@gogreencloud.com or 877.465.1217
Dec 3, 00:05 EST

Investigating Service Disruption in Houston

Resolved - Green Cloud has seen no additional issues with partners for the last 1.5 hours, so we will resolve this incident. We are going to continue to investigate with our vendor for root cause and permanent fixes, and we will be publishing a postmortem here on our Status page when complete. If you are experiencing any ongoing impact, please reach out to our Partner Support team at support@gogreencloud.com.
Dec 4, 18:15 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 17:11 EST

Identified - Green Cloud has identified the root cause of the issue and has performed initial mitigation steps. We are seeing recovery at this time. Please check your service and make sure all is well, and if not, please let us know at support@gogreencloud.com
Dec 4, 16:45 EST

Update - Green Cloud is continuing to investigate the networking issue in Houston. As soon as the issue is identified we will let you know. Please email support@gogreencloud.com with any questions.
Dec 4, 16:04 EST

Investigating - The Network Operations Center is investigating a service disruption in our Houston datacenter that seems to be peer or network related. More details will be provided in updates as soon as we narrow down the impact.
Dec 4, 15:32 EST

CHN00722: HOU vCloud Maintenance

Completed - The scheduled maintenance has been completed.
Dec 4, 03:00 EST

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 4, 00:58 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 00:01 EST

Scheduled - Green Cloud Engineers will be performing maintenance on the HOU vCloud Director between 12:00am and 3:00am Eastern time on December 4th, 2019. During this maintenance window, the vCloud interface will be unavailable, but networking and virtual servers will remain online and operational.

If you have any questions or concerns, please contact us at support@gogreencloud.com or 877.465.1217
Dec 3, 00:04 EST

Dec 3, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

CHN00707: IaaS Infrastructure Maintenance - PHX

Completed - The scheduled maintenance has been completed.
Nov 27, 00:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 00:00 EST

Scheduled - Green Cloud Engineers will be performing infrastructure upgrades to the IaaS clusters in our PHX datacenter. These upgrades will not disrupt access or be impactful.

If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.
Nov 21, 15:36 EST

Nov 26, 2019

CHN00698: MSP vCloud Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 03:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 00:00 EST

Scheduled - Green Cloud Engineers will be performing maintenance on the MSP vCloud Director between 12:00am and 3:00am Eastern time on November 26th, 2019. During this maintenance window, the vCloud interface will be unavailable, but networking and virtual servers will remain online and operational.

If you have any questions or concerns, please contact us at support@gogreencloud.com or 877.465.1217
Nov 21, 15:42 EST

Nov 25, 2019

No incidents reported.