Green Cloud Defense Status

Green Cloud Defense

Service Under Maintenance

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational

Network - Greenville, SC Operational

Network - Nashville, TN Operational

Network - Houston, TX Operational

Network - Atlanta, GA Operational

Network - Phoenix, AZ Operational

Network - Minneapolis, MN Operational

IaaS Operational

IaaS - Nashville, TN Operational

IaaS - Greenville, SC Operational

IaaS - Houston, TX Operational

IaaS - Atlanta, GA Operational

IaaS - Phoenix, AZ Operational

IaaS - Minneapolis, MN Operational

Managed Security Operational

Managed Firewall Operational

Managed SIEM Operational

Managed EDR Operational

DRaaS Operational

DRaaS with Zerto - Atlanta, GA Operational

DRaaS with Zerto - Greenville, SC Operational

DRaaS with Zerto - Nashville, TN Operational

DRaaS with Zerto - Houston, TX Operational

DRaaS with Zerto - Minneapolis, MN Operational

DRaaS with Zerto - Phoenix, AZ Operational

DRaaS with StorageCraft - Greenville, SC Operational

DRaaS with StorageCraft - Nashville, TN Operational

DRaaS with StorageCraft - Atlanta, GA Operational

DRaaS with StorageCraft - Phoenix, AZ Operational

DRaaS with Veeam - Atlanta, GA Operational

DRaaS with VMware - Greenville, SC Operational

DRaaS with VMware - Nashville, TN Operational

DRaaS with VMware - Houston, TX Operational

DRaaS with VMware - Pheonix, AZ Operational

DRaaS with VMware - Minneapolis, MN Operational

DRaaS with VMware - Atlanta, GA Operational

DaaS Operational

DaaS - Greenville, SC Operational

DaaS - Nashville, TN Operational

DaaS - Atlanta, GA Operational

DaaS - Houston, TX Operational

Private Cloud Operational

Private Cloud - Atlanta, GA Operational

Private Cloud - Greenville, SC Operational

Private Cloud - Nashville, TN Operational

Private Cloud - Houston, TX Operational

Private Cloud - Phoenix, AZ Operational

BaaS Operational

BaaS with Veeam - Greenville, SC Operational

BaaS with Veeam - Nashville, TN Operational

BaaS with Veeam - Atlanta, GA Operational

BaaS with Veeam - Phoenix, AZ Operational

BaaS with Ransomware Protection Operational

BaaS with Ransomware Protection - West-1 Operational

BaaS with Ransomware Protection - East-1 Operational

Office 365 BaaS Under Maintenance

Office 365 BaaS - Atlanta, GA Under Maintenance

Security Operational

Secure Object Storage Operational

Secure Object Storage - East-1 Operational

Secure Object Storage - West-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

17604 - ATL Infrastructure Maintenance Apr 4, 2023 00:00 - Apr 8, 2023 00:00 EDT

On Wednesday, Mar 29, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our ATL IaaS cluster from 12:00AM EST to 2:00 AM EST.

The ATL vCloud IaaS portal will be unavailable during this maintenance.
All guest VMs will continue to run and pass traffic.

If you have any questions, please do not hesitate to email us at support@1111systems.com
Posted on Mar 17, 2023 - 13:14 EDT

Past Incidents

Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

Atlanta Management switch maintenance

Completed - The scheduled maintenance has been completed.
Mar 29, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 00:01 EDT

Update - Maintenance has been postponed due to personnel availability.
Mar 7, 13:23 EST

Scheduled - On Wednesday, Mar 8, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our ATL IaaS and Private Cloud platform from 12am ET to 4am ET.

There is no expected impact during the maintenance window. If you have any questions, please do not hesitate to email us at support@1111systems.com
Mar 6, 15:26 EST

Mar 28, 2023

Atlanta | Maintenance Impact Out of Scope | 28 March 2023

Resolved - Engineers continued to monitor for stability throughout the day. This incident is now resolved.
Mar 28, 20:35 EDT

Monitoring - Services have been restored for the affected VMs and engineers are continuing to monitor for stability. If you have any further issues, please contact a member of your support team for assistance.
Mar 28, 10:58 EDT

Update - Engineers are continuing work to clear the "Inconsistent State" error on the subset of affected VMs. Please contact a member of your support team if you need immediate assistance with a VM listed in "Inconsistent State".
Mar 28, 10:37 EDT

Update - We are continuing to work on a fix for this issue.
Mar 28, 10:00 EDT

Identified - Our engineers are working to restore services for a portion of IaaS customers in the Atlanta data center. During this time, a portion of customers may see an error (Inconsistent Status) for the affected VMs. Currently, this must be resolved by our support teams. If you see this error, please contact a member of your support team for assistance.
Mar 28, 09:29 EDT

Veeam patching - CVE-2023-27532

Completed - The scheduled maintenance has been completed.
Mar 28, 07:38 EDT

Update - Veeam maintenance for this week has been completed. Last of updates will be applied Monday, March 27th.
Mar 24, 09:16 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:00 EDT

Update - 11:11 Engineering will be updating the 11:11 Secure Cloud Backup, Secure DRaaS with Veeam and Secure Cloud Backup with Veeam for Office 365. This latest vendor update has been released to address a recent vulnerability found on the Veeam platforms. If you have any questions, please contact support: https://1111systems.com/support/contact-support/
Mar 17, 10:04 EDT

Scheduled - 11:11 Engineering will be updating the 11:11 Secure Cloud Backup, Secure DRaaS with Veeam and Secure Cloud Backup with Veeam for Office 365. This latest vendor update has been released to address a recent vulnerability found on the Veeam platforms. If you have any questions, please contact support: https://1111systems.com/support/contact-support/
Mar 16, 09:23 EDT

17602 - ATL Infrastructure Maintenance

Postmortem - Read details
Mar 28, 03:09 EDT

Completed - The scheduled maintenance has been completed.
Mar 28, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 EDT

Scheduled - On Tuesday, Mar 28, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our ATL IaaS cluster from 12:00AM EST to 2:00 AM EST.

There is no expected downtime during the maintenance window.
If you have any questions, please do not hesitate to email us at support@1111systems.com
Mar 13, 12:27 EDT

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

17603 - MSP Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Mar 24, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 23:00 EDT

Scheduled - On Monday, Mar 20, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our MSP IaaS cluster from 10:00 pm CST to 12:00 AM CST March 21st.

There is no expected downtime during the maintenance window.
If you have any questions, please do not hesitate to email us at support@1111systems.com
Mar 13, 12:25 EDT

Mar 23, 2023

No incidents reported.

Mar 22, 2023

Phoenix Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Mar 22, 01:28 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:01 EDT

Update - Maintenance has been postponed due to personnel availability.
Mar 7, 13:19 EST

Scheduled - On Tuesday, Mar 7, 2023, 11:11 Systems Engineers will be performing infrastructure maintenance that is supporting our PHX IaaS and Private Cloud platform from 8pm MST to 2am MST Mar 2.

Users may see a brief impact of less than 60 seconds to network and storage performance during the maintenance window. If you have any questions, please do not hesitate to email us at support@1111systems.com
Mar 6, 15:14 EST

Mar 21, 2023

Mar 20, 2023

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.