Green Cloud Technologies
DaaS Platform Maintenance - All Locations
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 00:00 EDT
Scheduled - Green Cloud will be completing maintenance on DaaS Platform Infrastructure over the next week during our normal maintenance window between midnight and 6 AM EST. No impact is expected.

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@gogreencloud.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC ? Operational
Network - Nashville, TN ? Operational
Network - Houston, TX ? Operational
Network - Atlanta, GA ? Operational
Network - Phoenix, AZ ? Operational
Network - Minneapolis, MN ? Operational
IaaS ? Operational
IaaS - Nashville, TN ? Operational
IaaS - Greenville, SC ? Operational
IaaS - Houston, TX ? Operational
IaaS - Atlanta, GA ? Operational
IaaS - Phoenix, AZ ? Operational
IaaS - Minneapolis, MN ? Operational
DRaaS ? Operational
DRaaS with Zerto - Atlanta, GA ? Operational
DRaaS with Zerto - Greenville, SC ? Operational
DRaaS with Zerto - Nashville, TN ? Operational
DRaaS with Zerto - Houston, TX Operational
DRaaS with Zerto - Minneapolis, MN Operational
DRaaS with Zerto - Phoenix, AZ ? Operational
DRaaS with StorageCraft - Greenville, SC ? Operational
DRaaS with StorageCraft - Nashville, TN ? Operational
DRaaS with StorageCraft - Atlanta, GA ? Operational
DRaaS with StorageCraft - Phoenix, AZ ? Operational
DaaS ? Under Maintenance
DaaS - Greenville, SC ? Under Maintenance
DaaS - Nashville, TN ? Under Maintenance
DaaS - Atlanta, GA ? Under Maintenance
DaaS - Phoenix, AZ ? Under Maintenance
DaaS - Houston, TX ? Under Maintenance
BaaS ? Operational
BaaS with Veeam - Greenville, SC ? Operational
BaaS with Veeam - Nashville, TN ? Operational
BaaS with Veeam - Atlanta, GA ? Operational
BaaS with Veeam - Phoenix, AZ ? Operational
BaaS with Veeam - Minneapolis, MN ? Operational
Office 365 BaaS Operational
Office 365 BaaS - Atlanta, GA ? Operational
Security ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
NVL vCloud ?
Fetching
HOU vCloud
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ATL vCloud
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PHX vCloud
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GSP vCloud
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Past Incidents
Mar 28, 2020

No incidents reported today.

Mar 27, 2020
CHN-751 - ATL BaaS Emergency Maintenace
Completed - The scheduled maintenance has been completed.
Mar 27, 23:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:00 EDT
Scheduled - Green Cloud will be performing emergency maintenance on the BaaS servers in our Atlanta data center to resolve performance degradation issues. Uploads will be unavailable for the duration of the maintenance. We will provide an update when the maintenance is complete. If you have any questions, please do not hesitate to email support@gogreencloud.com or call us at 877.465.1217, option 1
Mar 27, 19:39 EDT
Mar 25, 2020
IaaS Backup and BaaS Administration Interface issues
Resolved - Veeam Availability Console functionality has been fully restored. If you are still having issues, please reach out to support at support@gogreencloud.com or 877-465-1217.
Mar 25, 18:42 EDT
Update - We continue to work with Veeam on the ongoing VAC issue. In the meantime, please let us know if you need anything at support@gogreencloud.com
Mar 9, 18:48 EDT
Update - Green Cloud has resolved the open issues with BEM file recovery at all sites, but is still working with Veeam on the VAC problems. We expect those efforts to continue through the weekend. If you have any questions, please email support@gogreencloud.com and we'll be happy to assist you.
Mar 6, 19:19 EST
Update - Green Cloud is continuing to work with Veeam on the upgrade related issues for VAC and BEM. We will update you as soon as we have any concrete fixes in place. If you have any questions, please email support@gogreencloud.com.
Mar 5, 18:27 EST
Update - Green Cloud is continuing to work on these issues with Veeam and we will update here tomorrow as we work through and resolve them. Again, backups are not affected, just the VAC and BEM interfaces for tenant management and file recovery. If you need any assistance with file recovery or anything else, just email us at support@gogreencloud.com and we'll be glad to help. Thank you.
Mar 4, 22:40 EST
Identified - Green Cloud has identified a small number of upgrade related issues related to yesterday's Veeam upgrade that we are working to resolve. Backups and copy jobs to Green Cloud are working, but VAC and BEM access for file recovery and tenant management are not in some cases. We are working these issues in priority order and will update you once the problems are resolved. If you have any questions please email support@gogreencloud.com.
Mar 4, 16:44 EST
Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

Mar 14, 2020

No incidents reported.

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