Green Cloud Defense Status

Green Cloud Defense

All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@greenclouddefense.com or call us at 1.877.465.1217

Network Operational

Network - Greenville, SC Operational

Network - Nashville, TN Operational

Network - Houston, TX Operational

Network - Atlanta, GA Operational

Network - Phoenix, AZ Operational

Network - Minneapolis, MN Operational

IaaS Operational

IaaS - Nashville, TN Operational

IaaS - Greenville, SC Operational

IaaS - Houston, TX Operational

IaaS - Atlanta, GA Operational

IaaS - Phoenix, AZ Operational

IaaS - Minneapolis, MN Operational

Managed Security Operational

Managed Firewall Operational

Managed SIEM Operational

Managed EDR Operational

DRaaS Operational

DRaaS with Zerto - Atlanta, GA Operational

DRaaS with Zerto - Greenville, SC Operational

DRaaS with Zerto - Nashville, TN Operational

DRaaS with Zerto - Houston, TX Operational

DRaaS with Zerto - Minneapolis, MN Operational

DRaaS with Zerto - Phoenix, AZ Operational

DRaaS with StorageCraft - Greenville, SC Operational

DRaaS with StorageCraft - Nashville, TN Operational

DRaaS with StorageCraft - Atlanta, GA Operational

DRaaS with StorageCraft - Phoenix, AZ Operational

DRaaS with Veeam - Atlanta, GA Operational

DRaaS with VMware - Greenville, SC Operational

DRaaS with VMware - Nashville, TN Operational

DRaaS with VMware - Houston, TX Operational

DRaaS with VMware - Pheonix, AZ Operational

DRaaS with VMware - Minneapolis, MN Operational

DRaaS with VMware - Atlanta, GA Operational

DaaS Operational

DaaS - Greenville, SC Operational

DaaS - Nashville, TN Operational

DaaS - Atlanta, GA Operational

DaaS - Houston, TX Operational

Private Cloud Operational

Private Cloud - Atlanta, GA Operational

Private Cloud - Greenville, SC Operational

Private Cloud - Nashville, TN Operational

Private Cloud - Houston, TX Operational

Private Cloud - Phoenix, AZ Operational

BaaS Operational

BaaS with Veeam - Greenville, SC Operational

BaaS with Veeam - Nashville, TN Operational

BaaS with Veeam - Atlanta, GA Operational

BaaS with Veeam - Phoenix, AZ Operational

BaaS with Ransomware Protection Operational

BaaS with Ransomware Protection - West-1 Operational

BaaS with Ransomware Protection - East-1 Operational

Office 365 BaaS Operational

Office 365 BaaS - Atlanta, GA Operational

Security Operational

Secure Object Storage Operational

Secure Object Storage - East-1 Operational

Secure Object Storage - West-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Nashville Backup Infrastructure Maintenance Dec 4, 2023 06:00-10:00 EST

Scheduled - 11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Nashville, TN datacenter.
Nov 28, 2023 - 17:08 EST

Atlanta Backup Infrastructure Maintenance Dec 4, 2023 06:00-10:00 EST

Scheduled - 11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Atlanta, GA datacenter.
Nov 29, 2023 - 16:22 EST

Houston Backup Infrastructure Maintenance Dec 4, 2023 06:00-10:00 EST

Scheduled - 11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 IaaS Backups in our Houston, TX datacenter.
Nov 29, 2023 - 16:26 EST

Atlanta Backup Infrastructure Maintenance Dec 5, 2023 06:00-10:00 EST

11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Atlanta, GA datacenter.
Posted on Nov 28, 2023 - 17:05 EST

Houston Backup Infrastructure Maintenance Dec 5, 2023 06:00-10:00 EST

11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 IaaS Backups in our Houston, TX datacenter.
Posted on Nov 29, 2023 - 16:27 EST

Portal Infrastructure Upgrades Dec 5, 2023 18:00 - Dec 6, 2023 00:00 EST

11:11 Systems Engineering will be performing upgrades on the underlying server infrastructure for the legacy GCD portal. During this period, the portal will be available, however, provisioning and reporting may not function as expected for users.
Posted on Dec 01, 2023 - 07:39 EST

Phoenix Backup Infrastructure Maintenance Dec 6, 2023 06:00-10:00 EST

11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Phoenix, AZ datacenter.
Posted on Nov 29, 2023 - 16:32 EST

Greenville Backup Infrastructure Maintenance Dec 6, 2023 06:00-10:00 EST

11:11 Systems engineers will be performing maintenance on several backup repositories supporting 11:11 BaaS with Veeam and IaaS Backups in our Greenville, SC datacenter.
Posted on Nov 28, 2023 - 17:10 EST

Phoenix Backup Infrastructure Maintenance Dec 7, 2023 06:00-10:00 EST

Past Incidents

Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

ATL DaaS Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Nov 29, 02:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 23:01 EST

Scheduled - 11:11 Systems Engineers will be performing maintenance on the DaaS Platform Infrastructure in ATL between 11:00PM and 2:00AM Eastern time on November 28th, 2023. During this maintenance window, virtual desktops will remain online and operational. However, management functions will be unavailable during this maintenance. If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.
Nov 21, 17:53 EST

Nov 28, 2023

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

IaaS and DaaS Houston - Host HA Event - Houston - 24 November 2023

Resolved - This incident has been resolved.
Nov 25, 04:07 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 17:06 EST

Update - We are continuing to work on a fix for this issue as the automatic HA failover was unsuccessful. The next update will be posted as information becomes available.
Nov 24, 16:31 EST

Identified - 11:11 engineers have identified a High Availability (HA) failover event due to a host failure in the Houston data center. The HA failover mechanism for VMware is designed to automatically move and restart Virtual Machines (VMs) on alternate hosts to minimize application downtime.

Some customers may have experienced VM restarts during the automated failover to the new host.
Nov 24, 16:00 EST

Nov 24, 2023

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.