Investigating Possible Service Disruption with the BaaS service in the NVL datacenter
Incident Report for Green Cloud Defense
Resolved
Services are restoring and original issue appears to be mitigated at this time. Our apologies for any inconvenience; please contact Partner Support if you have any other issues or concerns with this service at 877-465-1217 or support@gogreencloud.com
Posted Oct 11, 2018 - 19:02 EDT
Monitoring
The Baas service disruption in our NVL data center has been mitigated, and service is returning to normal. If you continue to have any problems, please contact Green Cloud at 877-465-1217 or support@gogreencloud.com
Posted Oct 11, 2018 - 16:47 EDT
Identified
We have identified the issue with our BaaS service in NVL. Our teams are proceeding with mitigation at this time. Our teams are fully available to provide support and answer any questions you may have about this event. We can be reached at 877-465-1217 or support@gogreencloud.com.
Posted Oct 11, 2018 - 16:39 EDT
Investigating
The Network Operations Center is investigating a possible service disruption with our BaaS service in the NVL data center. More details will be provided in updates to follow within the next 30 minutes.
Posted Oct 11, 2018 - 16:05 EDT
This incident affected: BaaS (BaaS with Veeam - Nashville, TN).