Green Cloud Technologies
All Systems Operational

About This Site

Welcome to Green Cloud's system status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@gogreencloud.com or call us at 1.877.465.1217

Network Operational
Network - Greenville, SC   ? Operational
Network - Nashville, TN   ? Operational
Network - Houston, TX   ? Operational
Network - Atlanta, GA   ? Operational
Network - Phoenix, AZ   ? Operational
IaaS ? Operational
IaaS - GSP1   ? Operational
IaaS - NVL1   ? Operational
IaaS - GSP2   ? Operational
IaaS - Houston   ? Operational
IaaS - Atlanta   ? Operational
IaaS - Phoenix   ? Operational
DRaaS ? Operational
DRaaS with Zerto - Greenville, SC   ? Operational
DRaaS with Zerto - Nashville, TN   ? Operational
DRaaS with Zerto - Atlanta, GA   ? Operational
DRaaS with Zerto - Phoenix, AZ   ? Operational
DRaaS with StorageCraft - Greenville, SC   ? Operational
DRaaS with StorageCraft - Nashville, TN   ? Operational
DRaaS with StorageCraft - Atlanta, GA   ? Operational
DRaaS with StorageCraft - Phoenix, AZ   ? Operational
DaaS ? Operational
DaaS - Greenville, SC   ? Operational
DaaS - Nashville, TN   ? Operational
DaaS - Atlanta, GA   ? Operational
DaaS - Phoenix, AZ   ? Operational
BaaS ? Operational
BaaS with Veeam - Greenville, SC   ? Operational
BaaS with Veeam - Nashville, TN   ? Operational
BaaS with Veeam - Atlanta, GA   ? Operational
BaaS with Veeam - Phoenix, AZ   ? Operational
Security   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ATL Infrastructure upgrade Jun 24, 00:00-05:00 EDT
On Sunday, 24th June 2018, Green Cloud Engineers will be performing infrastructure firmware upgrades to the IaaS and DaaS clusters in our ATL datacenter, during regularly scheduled maintenance hours of 0:00 AM to 05:00 AM Eastern Time. Owing to redundancy built into the core infrastructure, this upgrade is not expected to impact customer environments. If you have any questions, please do not hesitate to respond to this email or call us at 877.465.1217, option 1.
Posted on Jun 20, 16:07 EDT
Storage Networking Maintenance Jun 28, 00:00-06:00 EDT
Green Cloud will be performing storage network maintenance in our Nashville, TN datacenter the morning of June 28th, starting at midnight. This work is part of our larger efforts to increase capacity and resilience at this site. Our engineers will be making every effort to minimize any impact to performance and we do not expect any customer virtual machine to be affected. However, it is possible there could be periods of momentary increased storage latency during the maintenance window.

As always, if you have any questions or concerns related to this maintenance, please contact us at support@gogreencloud.com or call us at 877.465.1217, option 1.
Posted on Jun 20, 14:57 EDT
GSP1 vCloud ?
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GSP2 vCloud ?
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NVL1 vCloud ?
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HOU vCloud
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ATL vCloud
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PHX vCloud
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Past Incidents
Jun 21, 2018

No incidents reported today.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018
Completed - The scheduled maintenance has been completed.
Jun 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:00 EDT
Scheduled - Green Cloud will be performing storage network maintenance in our Nashville, TN datacenter the morning of June 17th, starting at midnight. This work is part of our larger efforts to increase capacity and resilience at this site. Our engineers will be making every effort to minimize any impact to performance and we do not expect any customer virtual machine to be affected. However, it is possible there could be periods of momentary increased storage latency during the maintenance window.

As always, if you have any questions or concerns related to this maintenance, please contact us at support@gogreencloud.com or call us at 877.465.1217, option 1.
Jun 14, 14:54 EDT
Jun 16, 2018
Resolved - Due to a failure of a hypervisor compute node in our Atlanta datacenter, a small number of virtual servers and virtual firewalls/routers were automatically restarted onto other compute nodes. This restart activity concluded by 3:15am Eastern Time. Please contact Green Cloud Support if you have any questions or issues regarding this incident.
Jun 16, 03:23 EDT
Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018
Completed - The scheduled maintenance has been completed.
Jun 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 EDT
Scheduled - Green Cloud will be performing storage network maintenance in our Nashville, TN datacenter the morning of June 10th, starting at midnight. This work is part of our larger efforts to increase capacity and resilience at this site. Our engineers will be making every effort to minimize any impact to performance and we do not expect any customer virtual machine to be affected. However, it is possible there could be periods of momentary increased storage latency during the maintenance window.

As always, if you have any questions or concerns related to this maintenance, please contact us at support@gogreencloud.com or call us at 877.465.1217, option 1.
Jun 8, 16:57 EDT
Jun 9, 2018
Completed - The scheduled maintenance has been completed.
Jun 9, 01:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 00:00 EDT
Scheduled - Green Cloud engineers will be performing urgent maintenance on June 9th during our normal maintenance window starting at midnight eastern time and continuing up until 0100 to restart one VMware host in a DaaS tenant shared cluster in our Atlanta, GA datacenter. This will cause any desktop housed on those hosts to restart on alternate hosts. To guarantee your desktops are not impacted, please have your users fully log off their desktops when leaving today so programs are closed and documents are saved. If you have any questions, do not hesitate to contact us via email at support@gogreencloud.com or call us at 877.465.1217, option 1.
Jun 8, 14:40 EDT
Jun 8, 2018
Resolved - This incident has been resolved.
Jun 8, 14:38 EDT
Investigating - Green Cloud engineers will be performing urgent maintenance on June 8th during our normal maintenance window starting at midnight eastern time and continuing up until 0100 to restart one VMware hosts in a DaaS tenant shared cluster in our Atlanta, GA datacenter. This will cause any desktop housed on those hosts to restart on alternate hosts. To guarantee your desktops are not impacted, please have your users shut down their desktops upon logging out today. If you have any questions, do not hesitate to contact us via email (support@gogreencloud.com) or call us at 877.465.1217, option 1.
Jun 8, 11:29 EDT
Jun 7, 2018

No incidents reported.