11:11 Systems Status

11:11 Systems

Service Under Maintenance

About This Site

Welcome to 11:11 System's (formerly Green Cloud Defense) systems status site. Please subscribe to updates above to get up to minute alert notifications on any scheduled maintenance activities and/or service interruptions. If you require further assistance, please email us at support@1111systems.com.com.

Network Operational

Network - Greenville, SC Operational

Network - Nashville, TN Operational

Network - Houston, TX Operational

Network - Atlanta, GA Operational

Network - Phoenix, AZ Operational

Network - Minneapolis, MN Operational

IaaS Operational

IaaS - Nashville, TN Operational

IaaS - Greenville, SC Operational

IaaS - Houston, TX Operational

IaaS - Atlanta, GA Operational

IaaS - Phoenix, AZ Operational

IaaS - Minneapolis, MN Operational

Managed Security Operational

Managed Firewall Operational

Managed SIEM Operational

Managed EDR Operational

DRaaS Under Maintenance

DRaaS with Zerto - Atlanta, GA Operational

DRaaS with Zerto - Greenville, SC Operational

DRaaS with Zerto - Nashville, TN Operational

DRaaS with Zerto - Houston, TX Operational

DRaaS with Zerto - Minneapolis, MN Operational

DRaaS with Zerto - Phoenix, AZ Under Maintenance

DRaaS with StorageCraft - Greenville, SC Operational

DRaaS with StorageCraft - Nashville, TN Operational

DRaaS with StorageCraft - Atlanta, GA Operational

DRaaS with StorageCraft - Phoenix, AZ Operational

DRaaS with Veeam - Atlanta, GA Operational

DRaaS with VMware - Greenville, SC Operational

DRaaS with VMware - Nashville, TN Operational

DRaaS with VMware - Houston, TX Operational

DRaaS with VMware - Phoenix, AZ Operational

DRaaS with VMware - Minneapolis, MN Operational

DRaaS with VMware - Atlanta, GA Operational

DaaS Operational

DaaS - Greenville, SC Operational

DaaS - Nashville, TN Operational

DaaS - Atlanta, GA Operational

DaaS - Houston, TX Operational

Private Cloud Operational

Private Cloud - Atlanta, GA Operational

Private Cloud - Greenville, SC Operational

Private Cloud - Nashville, TN Operational

Private Cloud - Houston, TX Operational

Private Cloud - Phoenix, AZ Operational

BaaS Operational

BaaS with Veeam - Greenville, SC Operational

BaaS with Veeam - Nashville, TN Operational

BaaS with Veeam - Atlanta, GA Operational

BaaS with Veeam - Phoenix, AZ Operational

BaaS with Ransomware Protection Operational

BaaS with Ransomware Protection - West-1 Operational

BaaS with Ransomware Protection - East-1 Operational

Office 365 BaaS Operational

Office 365 BaaS - Atlanta, GA Operational

Security Operational

Secure Object Storage Operational

Secure Object Storage - East-1 Operational

Secure Object Storage - West-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ATL - UCS Fabric Interconnect Migration Apr `14`, `2025` `20:00` - Apr `15`, `2025` `06:00` EDT

Summary: 11:11 Engineering will be performing maintenance on our networking infrastructure in the Atlanta data center.
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Apr 01, 2025 - 08:43 EDT

GCD-HOU - UCS01HOU: UCS 4.2(3k) Firmware Upgrade Jun `3`, `2025` `21:00` - Jun `4`, `2025` `01:00` EDT

Scheduled - Summary: 11:11 Engineering will be upgrading the underlying Cisco UCS infrastructure that supports the 11:11 Cloud and 11:11 Secure Cloud environments. This proactive maintenance will address several known issues and enable enhanced functionality.

Impact: We expect customer impact to be minimal. However, all maintenances do have an innate risk associated with them. In the event of an unexpected impact 11:11 engineering will provide updates and further information.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.
May 27, 2025 - 14:52 EDT

GCD-HOU - UCS01HOU: UCS 4.2(3k) Firmware Upgrade Jun `4`, `2025` `21:00` - Jun `5`, `2025` `01:00` EDT

PHX - Zerto 10.0U4P2 Global rollout Jun `18`, `2025` `00:00`-`06:00` EDT

Summary: 11:11 Engineering will be upgrading the 11:11 Secure DRaaS with Zerto infrastructure. This latest vendor upgrade incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance, modifications to VPG configurations, replication and all failover activities will be unavailable.

Customer Action: Customers are required to stop all failover tests prior to this maintenance window and may see an intermittent site disconnect status.
Posted on Jun 11, 2025 - 07:06 EDT

HOU - Zerto 10.0U4P2 Global rollout Jun `19`, `2025` `00:00`-`06:00` EDT

Past Incidents

Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

Infrastructure Maintenance - IaaS Backups in Atlanta, GA

Completed - The scheduled maintenance has been completed.
Jun 12, 20:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 09:00 EDT

Scheduled - 11:11 Systems engineering will be performing maintenance on the underlying infrastructure supporting IaaS Backups and DRaaS with Veeam. During this time, VM restores, file restores and failover functions will be unavailable. There will be no impact to functionality of vCloud director and management of VMs.

Please contact 11:11 Systems support with any questions: https://1111systems.com/support/contact-support/
Jun 9, 11:47 EDT

Jun 11, 2025

Greenville - IaaS Incident

Resolved - The environment has remained stable and all services continue to remain operational. This incident is now resolved.

If you have any questions, please contact our Support Helpdesk for additional assistance.

If you continue to experience any errors or issues, please contact our Support Helpdesk for additional assistance.
Jun 11, 17:37 EDT

Monitoring - 11:11 engineers completed host reboots and have confirmed systems are is now normal. All customer functionality has been restored. Engineers will monitor the environment for continued stability.
Jun 10, 17:51 EDT

Update - 11:11 engineers are currently rebooting hosts in this environment to aid in recovery. Some customer VM's may be rebooted as part of that process. Another update will be posted once reboots are completed.
Jun 10, 16:21 EDT

Identified - 11:11 engineers have identified the issue in the Greenville datacenter and are working to remediate. Customers should start to see some recovery, but full recovery will take additional time as engineers continue to work through this incident.
Jun 10, 15:08 EDT

Investigating - Engineers are aware of an issue current in the GSP datacenter and are currently investigating.
Jun 10, 13:55 EDT

Jun 10, 2025

11:11 Systems DRaaS (PHX ) - ISP Vendor internal network maintenance

Completed - The scheduled maintenance has been completed.
Jun 10, 11:10 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 05:05 EDT

Scheduled - Summary: 11:11 Systems DRaaS (PHX ) - Vendor is carrying out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to repair/replace fiber and is required in order to avoid unplanned outages from damages related to a previous fiber incident.

Impact: During this maintenance, you may see Zerto DRaaS alerts triggered by network blip.

Customer Action: Support team will be actively monitoring alerts and there is no customer action required.
Jun 10, 05:03 EDT

Jun 9, 2025

NVL - Zerto 10.0U4P2 Global rollout

Completed - The scheduled maintenance has been completed.
Jun 9, 01:27 EDT

Scheduled - Summary: 11:11 Engineering will be upgrading the 11:11 Secure DRaaS with Zerto infrastructure. This latest vendor upgrade incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance, modifications to VPG configurations, replication and all failover activities will be unavailable.

Customer Action: Customers are required to stop all failover tests prior to this maintenance window and may see an intermittent site disconnect status.
May 29, 09:13 EDT

GSP - Zerto 10.0U4P2 Global rollout

Completed - The scheduled maintenance has been completed.
Jun 9, 01:27 EDT

HOU - vCenter Patching

Completed - The scheduled maintenance has been completed.
Jun 9, 01:17 EDT

Scheduled - 11:11 Systems engineering will be upgrading underlying vsphere components for public cloud and Zerto DRaaS in the Houston, TX datacenter. Virtual machines will remain online and accessible during the upgrade process. DRaaS with Zerto replication may be interrupted.

Please contact 11:11 Systems support with any questions: https://1111systems.com/support/contact-support/
May 23, 09:51 EDT

ATL - vCenter Patching

Completed - The scheduled maintenance has been completed.
Jun 9, 01:16 EDT

Scheduled - 11:11 Systems engineering will be upgrading underlying vsphere components for public cloud and Zerto DRaaS in the Atlanta datacenter. Virtual machines will remain online and accessible during the upgrade process. DRaaS with Zerto replication may be interrupted.

Please contact 11:11 Systems support with any questions: https://1111systems.com/support/contact-support/
May 23, 09:58 EDT

PHX - vCenter Patching

Completed - The scheduled maintenance has been completed.
Jun 9, 01:16 EDT

Scheduled - 11:11 Systems engineering will be upgrading underlying vsphere components for public cloud and Zerto DRaaS in the Pheonix, AZ datacenter. Virtual machines will remain online and accessible during the upgrade process. DRaaS with Zerto replication may be interrupted.

Please contact 11:11 Systems support with any questions: https://1111systems.com/support/contact-support/
May 23, 10:03 EDT

GSP - vCenter Patching

Completed - The scheduled maintenance has been completed.
Jun 9, 01:12 EDT

Scheduled - 11:11 Systems engineering will be upgrading underlying vsphere components for public cloud and Zerto DRaaS in the Greenville, SC datacenter. Virtual machines will remain online and accessible during the upgrade process. DRaaS with Zerto replication may be interrupted.

Please contact 11:11 Systems support with any questions: https://1111systems.com/support/contact-support/
May 23, 10:10 EDT

NVL - vCenter Patching

Completed - The scheduled maintenance has been completed.
Jun 9, 01:04 EDT

Scheduled - 11:11 Systems engineering will be upgrading underlying vsphere components for public cloud and Zerto DRaaS in the Nashville, TN datacenter. Virtual machines will remain online and accessible during the upgrade process. DRaaS with Zerto replication may be interrupted.

Please contact 11:11 Systems support with any questions: https://1111systems.com/support/contact-support/
May 23, 10:06 EDT

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

Service Under Maintenance

About This Site

Scheduled Maintenance

ATL - UCS Fabric Interconnect Migration Apr 14, 2025 20:00 - Apr 15, 2025 06:00 EDT

GCD-HOU - UCS01HOU: UCS 4.2(3k) Firmware Upgrade Jun 3, 2025 21:00 - Jun 4, 2025 01:00 EDT

GCD-HOU - UCS01HOU: UCS 4.2(3k) Firmware Upgrade Jun 4, 2025 21:00 - Jun 5, 2025 01:00 EDT

PHX - Zerto 10.0U4P2 Global rollout Jun 18, 2025 00:00-06:00 EDT

HOU - Zerto 10.0U4P2 Global rollout Jun 19, 2025 00:00-06:00 EDT

Past Incidents

ATL - UCS Fabric Interconnect Migration Apr `14`, `2025` `20:00` - Apr `15`, `2025` `06:00` EDT

GCD-HOU - UCS01HOU: UCS 4.2(3k) Firmware Upgrade Jun `3`, `2025` `21:00` - Jun `4`, `2025` `01:00` EDT

GCD-HOU - UCS01HOU: UCS 4.2(3k) Firmware Upgrade Jun `4`, `2025` `21:00` - Jun `5`, `2025` `01:00` EDT

PHX - Zerto 10.0U4P2 Global rollout Jun `18`, `2025` `00:00`-`06:00` EDT

HOU - Zerto 10.0U4P2 Global rollout Jun `19`, `2025` `00:00`-`06:00` EDT