The issue has been resolved. The Network Operations Center will continue to monitor the infrastructure for stability and will close the issue when we feel the steps taken have cleared all symptoms. We strive to proactively identify any lingering issues resulting from this issue, but please contact us immediately if at this time your service is not performing up to your expectations. We can be reached at 877-465-1217 or support@gogreencloud.com. Again, we sincerely apologize for the inconvenience this issue is causing both you and your customers.
Posted Aug 08, 2018 - 11:36 EDT
Monitoring
Due to a failure of a hypervisor compute node in our Nashville data center, a small number of virtual servers and virtual firewalls/routers were automatically restarted onto other compute nodes. This restart activity concluded by 10:45 am Eastern Time. Please contact Green Cloud Support if you have any questions or issues regarding this incident. 877-236-4159 or Support@gogreencloud.com
Posted Aug 08, 2018 - 10:48 EDT
Identified
Due to a failure of a hypervisor compute node in our Nashville datacenter, a small number of virtual servers and virtual firewalls/routers were automatically restarted onto other compute nodes. Please contact Green Cloud Support if you have any questions or issues regarding this incident.
Posted Aug 08, 2018 - 10:34 EDT
This incident affected: IaaS (IaaS - Nashville, TN).