Incident Management System Upgrade
Scheduled Maintenance Report for Green Cloud Defense
Completed
System upgrade has completed. Ticket creation is re-enabled and system is fully online.
Posted Mar 20, 2016 - 06:27 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 19, 2016 - 22:00 EDT
Scheduled
Green Cloud is upgrading its Incident Management (Ticketing) System. To facilitate this upgrade it will be necessary to offline the system during this maintenance window. During this time email to support@gogreencloud.com will be unavailable. To open a support incident with Green Cloud Operations it will be necessary to call our toll free support number 877.465.1217.
Posted Mar 18, 2016 - 07:19 EDT
This scheduled maintenance affected: Network (Network - Greenville, SC, Network - Nashville, TN), DaaS (DaaS - Greenville, SC, DaaS - Nashville, TN), BaaS (BaaS with Veeam - Greenville, SC, BaaS with Veeam - Nashville, TN), IaaS (IaaS - Nashville, TN, IaaS - Greenville, SC), and DRaaS (DRaaS with Zerto - Greenville, SC, DRaaS with Zerto - Nashville, TN, DRaaS with StorageCraft - Greenville, SC, DRaaS with StorageCraft - Nashville, TN).